Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with easy returns and refunds.
You can request a return or exchange within 7 days of receiving your order.
Items must be:
Unused and unworn
In their original packaging
With all tags attached
For hygiene reasons, boxers and innerwear cannot be returned or exchanged.
We do not accept returns on:
Items worn, washed, or damaged by the customer
Discounted or sale items (unless defective)
Undergarments and personal items (due to hygiene)
To start a return, please contact our support team at [Your Email Address] with:
Your order number
Reason for return
Photos of the product (if defective or incorrect)
Our team will guide you through the return process and provide the return address.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Shipping charges (if any) are non-refundable.
If you ordered the wrong size or want to exchange an item, we’re happy to help — just reach out within 7 days of delivery. Exchanges are subject to product availability.
If you received a damaged or incorrect product, please contact us within 48 hours of delivery. We’ll send a replacement at no extra cost or offer a full refund, depending on your preference.
